LICENSING

When purchasing an Ecomify theme, it is only valid for the store it was originally purchased for. To use the theme on a different store, you must purchase the "unlimited use" option for multiple stores.

We appreciate your interest in our products and services. Please note that we do not offer refunds for digital products. Before making a purchase, we encourage you to carefully review the demo to ensure it meets your requirement as there are no refunds on digital products.

In version 2.6, we have introduced a new feature that allows you to effortlessly create an account and register your very own Shopify store.

To get started, simply visit our website and click on the "Create Account" button. Fill in the required details, such as your name, email address, and password, to set up your account.

This has to be the same information (email) you made when making the initial purchase.

Once your account is created, navigate to the "Manage Licenses" section and select the option to register a new Shopify store. Provide the necessary information, including your store name, desired URL.

Please register by entering your myShopify URL in the input field. (example)

Example shown:

Once you have completed the registration process, you will receive a license key. ( each license is different for each order)

When you want to add your myshopify url, click on download theme, and a modal will pop up

From here, select the store from the drop down if you have placed multiple licenses, or enter new store url.

Copy that code into a notepad or somewhere where you can find it easily again to paste into the theme editor but it should automatically work if it does not.

Now, To activate the ecomify theme, navigate to the Shopify theme editor and access the theme settings. Locate the field designated for the license key and paste the provided key into it.

Locate the field designated for the license key and paste the provided key into it.

You are provided one license key at all times. For multiple and unlimited, it is the same key but will require you to register your myshopifyurl.

To get started with Ecomify and activate your license, please follow the simple steps outlined below:

Step 1: Visit our website at

https://ecomgraduates.com/

Step 2: Log in to your account using the email address associated with your purchase.

https://ecomgraduates.com/account/register

Step 3: Click on manage licenses

Step 4: Register your myshopify url

Step 5: Click on “ Download theme”

Now you are all set to start designing!

If you haven't checked it out already, we urge you to do so by downloading the Ecomify Theme Migration Chrome extensions. Note this only works currently on Chrome browsers.

Download the Ecomify Theme Migration Tool chrome extension

We also want to remind you of our theme migration tool, which is proprietary to Ecomify. This tool allows you to port over JSON files and settings schema to the new version seamlessly. However, please note that custom code made to your store will not be migrated.

To learn more about our theme migration tool, please visit our tutorial

Thank you for choosing Ecomify as your Ecommerce platform. We hope you love the new features and improvements rolled out in this latest version. Please do not hesitate to reach out to our support team if you have any questions or concerns.

This step is necessary for ecomify theme versions 2.6 and higher.

During this support period, the theme developer will help you to identify and troubleshoot any problems you may be experiencing with the Ecomify theme, and will provide guidance on how to resolve them.

It is important to note that the support provided by the theme developer during the three-month period only covers bugs related to the Ecomify theme, and not new features. Any new feature requests will be considered on a case-by-case basis and may incur additional fees.

After the three-month support period has ended, you can still access the theme documentation and community forums for help and guidance. Additionally, you may be able to purchase extended support if you require additional assistance.

Ecomgraduates™ is unable to offer any support or assistance to any other store that has not been licensed and purchased for. This means that if you have not purchased multiple store licenses, and only for one myshopify store, Ecomgraduates™ cannot provide any technical or customer support for that store.

Any preexisting orders will be grandfathered into receiving free updates. However, starting from Ecomify Version 3.0, free updates will only be available within the life cycle of the version you purchased.

This means if you are currently on Version 2.1, you will receive all free updates for the life cycle of Version 2. However, customers on the Unlimited Plan will continue to enjoy free updates exclusively, regardless of version.

We appreciate your understanding and are confident these changes will enable us to continue offering high-quality service and support.

Thank you for being a part of the Ecomify community

Purchasing Multiple Licenses With 6 Month Support

When you purchase multiple licenses for the Ecomify theme, you are entitled to 6 months of support from the theme developers. This support covers assistance with any bugs related to the theme that you may encounter during that period. This support period begins on the date of purchase and includes assistance with any issues or bugs related to the theme. It's important to note that this support does not include any assistance with new features or customizations that you may wish to implement.

The multiple licenses allow you to use the Ecomify theme on multiple stores, provided that you are the owner of all of those stores. However, it does not grant you the right to resell the theme to others.

The 6 months of support for a multiple license purchase of the Ecomify theme is a valuable resource for ensuring that any issues you encounter with the theme are promptly resolved. It's important to remember that this support is limited to bug-related issues and does not cover assistance with new features or customizations. Additionally, the multiple licenses allows for use on multiple stores owned by the purchaser, but not for resale to others.

We have transitioned all ecomify-related matters to our support email.

In order to provide improved assistance, organization, and prioritization please email us here. Thank you.